Thank you for your interest in joining the Harrisburg Habitat team. Qualified applicants will be notified for additional interviews if we are currently hiring. Please send a cover letter and resume to jobs@harrisburghabitat.org

ReStore Donations Ambassador

Full-Time|Harrisburg, PA

The ReStore Donations Ambassador will act as the public face of the Harrisburg ReStore, a retail business that sells donated building materials, furniture, and appliances at discounted prices to generate revenue to support Habitat for Humanity of the Greater Harrisburg Area in its mission to build homes, communities, and hope. Responsibilities include driving a ReStore vehicle throughout Habitat’s service area, picking up items donated to ReStore by businesses and individuals and ensuring that every donor has a positive experience with the organization. This candidate will also assist ReStore management with coordinating the logistics and scheduling of donation pickups. The Donations Ambassador may also occasionally assist with back of house duties in the ReStore warehouse. The ideal candidate will have exceptional customer service skills and the ability to build professional relationships with everyone they meet.



  • Promote donations, sales, and profits of the ReStore to provide sustainable funding to support Habitat for Humanity of the Greater Harrisburg Area.
  • Establish and maintain relationships with potential and existing donors, including contractors, suppliers, individuals, businesses, community and church groups to increase quality and quantity of donations.
  • Assist with coordinating the donations pick up schedule and logistics, updating ReStore management regularly.
  • Follow ReStore guidelines for acceptable donations.
  • Adhere to guidelines for safe driving of Habitat vehicles, and ensure that the Habitat ReStore truck is checked daily and maintained regularly.
  • Assist with facilitating logical and attractive display of merchandise.
  • Clarify policies and resolve disputes when necessary.
  • Maintain a clean and safe environment for volunteers and customers.

Customer Service:

  • Answering customer and donor questions, both by phone and in-person.
  • Supervise volunteers and facilitate their effective utilization.
  • Assist with cashier responsibilities if needed; facilitating the checkout process and ensuring all transactions follow store policies and procedures.
  • Deliver excellent customer service while at the register by ensuring that transactions are fast and efficient.
  • Actively resolve any financial shortages to reduce loss to ReStore

Skills and Personal Characteristics:

  • Dedication to and ability to articulate the mission and core values of Habitat for Humanity of the Greater Harrisburg Area.
  • Ability to plan, schedule, prioritize, coordinate, delegate, and manage multiple work activities.
  • Must be team oriented, committed to customer service, have excellent people skills.
  • Excellent written and verbal communication skills.
  • Attention to detail and overall quality control.

Education and Experience:

  • High school diploma or equivalent required or relevant professional experience.
  • Previous retail experience preferred.
  • Nonprofit experience helpful, but not required.
  • Working knowledge of Microsoft Office, including Word, Excel, and Outlook.
  • Valid driver’s license and a clean driving record required.

Background check required.

To apply, please submit a resume and cover letter to jobs@harrisburghabitat.org.

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