Thank you for your interest in joining the Harrisburg Habitat team. Qualified applicants will be notified for additional interviews if we are currently hiring.

ReStore Sales Associate (part-time)

Schedule: Part Time, Tuesday – Saturday, 15-30 hours/week, typically 9 AM – 5:30 PM but may vary

Reports to: ReStore Manager

The Harrisburg ReStore is a non-profit home improvement store and donation center using the proceeds from selling new and gently used furniture, appliances, home goods, building materials and more to contribute to the work and mission of Habitat for Humanity in providing decent shelter for everyone. The Harrisburg ReStore is seeking an energetic, mission driven sales associate to support the sales operations of our retail store. The Sales Associate provides excellent customer service, conducts sales and merchandising and may assume other duties as assigned by the supervisor. The position requires regular Saturday work hours.

The Sales Associate is expected to perform all responsibilities in a professional and ethical manner to achieve a safe and positive customer experience and ensure the continual improvement of not only the ReStore reputation, productivity, and profitability, but also Habitat for Humanity of the Greater Harrisburg Area.

Work Environment

The mission work of HFHGHA is dependent upon available funding, core values of HFHI, community need and the opportunity to serve, collaborate and/or partner with others; therefore, while the primary responsibilities of the job remain standard, from time to time, the specific tasks can and will vary.


  • Daily Operations – Under the direction of the Assistant Manager, provide excellent customer service experience, conduct product sales per store policies, and assist in merchandising and maintenance of the sales floor and facilities
  • Superior customer service skills
  • Operate POS system with proficiency
  • Intermediate computer skills with knowledge of Microsoft Office (Word, Excel) and Internet search ability
  • Greet customers with a smile and having an enthusiastic attitude whether in person or over the phone
  • Assist with answering the phones and calling customers when applicable
  • Interact with a variety of customers, donors, volunteers, and staff with respect whether it is in person, over the phone, or through internet communications
  • Assist in maintaining store cleanliness including the sales floor, back of house, and restrooms
  • Assist with cleaning of all donated and purchased product
  • Assist with pricing of donated product following the pricing guidelines set by the Store Manager (large furniture and other items to be consulted with Assistant or Store Manager)
  • Reorganization of aisles and shelves to maintain clean and neat display of items to attract and promote sales
  • Lifting and moving of furniture, doors and other large items and utilizing team lifts and/or assistive equipment when applicable
  • Follow all store policies and procedures
  • Assist the ReStore by supporting other areas when needed, such as working with volunteers, cleaning areas of the facility and remerchandising, office tasks, and helping at events / fundraisers
  • Other duties as assigned


  • Minimum High School Diploma or GED
  • Currently possess a valid driver’s license and reliable method of transportation
  • Previous customer service, retail, and/or cashiering experience
  • Ability to stand, walk, or sit for extended periods of time
  • The ability to work independently in an organized fashion, in a fast-paced environment and effectively manage multiple tasks
  • Ability to lift up to 50 pounds, including use of team lifts and other safety moving equipment
  • Ability to successfully complete a criminal background check
  • Attire will consist of jean, khakis, or cargo pants or shorts and non-offensive shirts/sweatshirts with no tears or stains, closed toe shoes, and a name tag to maintain a professional image
  • Understand the Habitat for Humanity Mission and Vision
  • Bilingual English / Spanish is a huge plus
  • Previous warehouse experience is a plus


  • Tuesday thru Saturday – Saturday morning availability required
  • 15-30 hours per week, flexible
  • Between 9 am – 5:30 pm, but hours may vary during special events


  • Employee Discount
  • Flexible scheduling

Please send resume to ReStore@harrisburghabitat.org if interested.

Family Services Coordinator

Full-Time|2416 Park Drive, Harrisburg, PA 17110

The Family Services Coordinator is responsible for ensuring a successful transition to homeownership for Habitat for Humanity of the Greater Harrisburg Area (HFHGHA) homebuyers.  With the assistance of volunteer committees, this position will direct key aspects of the homeownership program, including homeowner selection, homeowner support, homebuyer education, mortgage origination and servicing, and delinquency management.  They will also oversee compliance with federal lending laws and regulation related to mortgage lending.

Community Relations: 20%

  • Communicate with timeliness, clarity, positivity and cultural competence with people of all levels and backgrounds.
  • Develop and maintain positive, collaborative functional relationships with staff, homeowners, volunteers, donors and vendors; oversee workings of Family Services/Selection Committee.
  • Coordinate with marketing for all homeowner related events.

Mortgage Origination and Servicing: 25%

  • Manage all aspects of homeowner selection process in compliance with Fair Housing, Equal Credit Act, and other relevant laws.
  • Oversee homeowner selection marketing and outreach, facilitate orientations, process applications and manage correspondence with prospective applicants.
  • Manage mortgage loan origination in compliance with all relevant legislation: provide homebuyers with appropriate disclosures according to federally mandated timelines; generate and review loan documents and coordinate with title agent to finalize Habitat real estate transactions.
  • Oversee mortgage correspondence with homeowners regarding, escrow accounts and analysis, payoff balance requests, and accurate payment reporting; (information is reported twice a month from State Financial Network to our accounting department).
  • Assist with mortgage sales and transfers of mortgage servicing if needed; liaise with other financial institutions involved with the sale and servicing of Habitat mortgages.
  • Oversee loss prevention and delinquency management with local attorneys.
  • Stay current on regulatory compliance with mortgage laws by participating on-going training, and networking opportunities with other mortgage lending and Habitat professionals.

Homebuyer/Homeowner Support 25%

  • Supervise new homebuyers in completion of program requirements.
  • Oversee the implementation and facilitation of comprehensive, consistent, and culturally appropriate first-time homebuyer education program.
  • Assist with management and homeowner education.
  • Collaborate with staff and committees to organize special events, such as ground breaking and home dedications.
  • Advocate on behalf of homeowners to Habitat stakeholders, constituents and community; when necessary.

Administration 20%

  • Collaborate with staff and committees to develop, implement and update Policy and Procedures for homeownership program that supports sustainability, equitable treatment of HFHCC applicants and homeowners, as well as regulatory compliance.
  • Participate in annual review of mortgage activity and policy in collaboration with auditing firm.
  • Collaborate with Construction team in order to coordinate construction schedule, planning new builds, move-in dates, walkthroughs and management of warranty program.
  • Assist in supplying information for grants and mortgage related funding.
  • Collect qualitative and quantitative homeowner data to evaluate success and impact of program through regular homeownership interaction.
  • Answer phones greet guests and other administrative duties as needed.

Reporting 10%

  • Provide required monthly, quarterly and annual reports regarding mortgage delinquency, family selection to Executive Director.

Professional Skills and Experience Required

  • Demonstrated success in development and implementation of human service programming and case management
  • Firm understanding of budgeting, credit and banking concepts and principles
  • Basic understanding of housing-related legislation
  • Computer literate, with demonstrated experience in Word, Excel and other common software programs
  • Proven oral and written communication skills
  • Demonstrated ability to delegate with authority and integrity
  • Bachelor’s degree or equivalent


  • Health, vision, and dental insurance
  • 401(k)
  • PTO and paid holidays

HFHGHA is an equal opportunity employer.

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