Thank you for your interest in joining the Harrisburg Habitat team. Qualified applicants will be notified for additional interviews if we are currently hiring. Please send a resume to jobs@harrisburghabitat.org

ReStore Donations Coordinator (Driver)

Schedule: Full Time, Tuesday – Saturday, 40 hours/week, typically 9 AM – 5:30 PM but may vary

Reports to: ReStore Manager

The Harrisburg Restore is a retail business that sells donated building materials, furniture, and appliances at discounted prices to generate revenue to support Habitat for Humanity of the Greater Harrisburg Area in its mission to build homes, communities, and hope. As Donations Coordinator, you will drive a ReStore vehicle throughout Habitat’s service area, pick up items donated to ReStore by businesses and individuals, and ensure that every donor has a positive experience with the organization. This candidate will also assist ReStore management with scheduling and logistics of donation pickups, and back of house duties in the ReStore warehouse. The ideal candidate will have exceptional customer service skills and the ability to build professional relationships with everyone they meet.

The mission work of HFHGHA is dependent upon available funding, core values of HFHI, community need and the opportunity to serve, collaborate and/or partner with others; therefore, while the primary responsibilities of the job remain standard, from time to time, the specific tasks can and will vary.


  • Adhere to guidelines for safe driving of Habitat vehicles
  • Ensure that the ReStore box truck is inspected daily and maintained regularly, reporting any issues to the ReStore Manager
  • Load and unload donated materials with some assistance from volunteers and associates
  • Screen for product quality, ensuring donated items adhere to Habitat’s accepted items policies when a donor calls, drops off at the store, and when you arrive for a pickup
  • Maintain pickup schedule, calling donors the day before a pickup to confirm availability and timing; communicate with ReStore management regarding incoming donations
  • Assist with supervising volunteers, ensuring a positive and meaningful experience
  • Drive HFHGHA branded vehicles to pick-up and deliver donations several days a week, for several hours at a time
  • Maintain a good working relationship with all associated with Habitat for Humanity of the Greater Harrisburg Area
  • Field phone calls and provide general ReStore information as needed
  • Maintain the appearance of the ReStore drop off area
  • Follow all store policies and procedures, including health and safety compliance
  • Attend occasional community events and fundraisers for Habitat that request a truck
  • General home improvement retail and warehouse duties as assigned


  • High School diploma or equivalent; degree or trade school experience in related field is a plus
  • Able to safely move heavy donations using team lifts, dollies, and other provided safety equipment
  • Able to stand and move about for the majority of the work schedule
  • Able to relate to people with diverse backgrounds
  • Able to work both independently and with other staff and volunteers
  • Experience in customer service and/or warehouse environment preferred
  • Working knowledge of Microsoft Office, navigating the internet, and using a phone
  • Effective written and oral communication skills in English; bilingual a plus
  • Keen attention to detail
  • Must pass a criminal background check and sexual offender check
  • Valid driver’s license and clean driving record required; ability to drive a box truck required
  • Forklift certification, or interest in becoming forklift certified, is a plus
  • Attire will consist of jean, khakis, or cargo pants or shorts and non-offensive shirts/sweatshirts with no tears or stains, closed toe shoes, and a name tag to maintain a professional image
  • Dependable, motivated, and good problem-solving skills


Health, vision, and dental insurance

PTO and paid holidays

Employee Discount

HFHGHA is an equal opportunity employer

Family Services Coordinator

Full-Time|2416 Park Drive, Harrisburg, PA 17110

The Family Services Coordinator is responsible for ensuring a successful transition to homeownership for Habitat for Humanity of the Greater Harrisburg Area (HFHGHA) homebuyers.  With the assistance of volunteer committees, this position will direct key aspects of the homeownership program, including homeowner selection, homeowner support, homebuyer education, mortgage origination and servicing, and delinquency management.  They will also oversee compliance with federal lending laws and regulation related to mortgage lending.

Community Relations: 20%

  • Communicate with timeliness, clarity, positivity and cultural competence with people of all levels and backgrounds.
  • Develop and maintain positive, collaborative functional relationships with staff, homeowners, volunteers, donors and vendors; oversee workings of Family Services/Selection Committee.
  • Coordinate with marketing for all homeowner related events.

Mortgage Origination and Servicing: 25%

  • Manage all aspects of homeowner selection process in compliance with Fair Housing, Equal Credit Act, and other relevant laws.
  • Oversee homeowner selection marketing and outreach, facilitate orientations, process applications and manage correspondence with prospective applicants.
  • Manage mortgage loan origination in compliance with all relevant legislation: provide homebuyers with appropriate disclosures according to federally mandated timelines; generate and review loan documents and coordinate with title agent to finalize Habitat real estate transactions.
  • Oversee mortgage correspondence with homeowners regarding, escrow accounts and analysis, payoff balance requests, and accurate payment reporting; (information is reported twice a month from State Financial Network to our accounting department).
  • Assist with mortgage sales and transfers of mortgage servicing if needed; liaise with other financial institutions involved with the sale and servicing of Habitat mortgages.
  • Oversee loss prevention and delinquency management with local attorneys.
  • Stay current on regulatory compliance with mortgage laws by participating on-going training, and networking opportunities with other mortgage lending and Habitat professionals.

Homebuyer/Homeowner Support 25%

  • Supervise new homebuyers in completion of program requirements.
  • Oversee the implementation and facilitation of comprehensive, consistent, and culturally appropriate first-time homebuyer education program.
  • Assist with management and homeowner education.
  • Collaborate with staff and committees to organize special events, such as ground breaking and home dedications.
  • Advocate on behalf of homeowners to Habitat stakeholders, constituents and community; when necessary.

Administration 20%

  • Collaborate with staff and committees to develop, implement and update Policy and Procedures for homeownership program that supports sustainability, equitable treatment of HFHCC applicants and homeowners, as well as regulatory compliance.
  • Participate in annual review of mortgage activity and policy in collaboration with auditing firm.
  • Collaborate with Construction team in order to coordinate construction schedule, planning new builds, move-in dates, walkthroughs and management of warranty program.
  • Assist in supplying information for grants and mortgage related funding.
  • Collect qualitative and quantitative homeowner data to evaluate success and impact of program through regular homeownership interaction.
  • Answer phones greet guests and other administrative duties as needed.

Reporting 10%

  • Provide required monthly, quarterly and annual reports regarding mortgage delinquency, family selection to Executive Director.

Professional Skills and Experience Required

  • Demonstrated success in development and implementation of human service programming and case management
  • Firm understanding of budgeting, credit and banking concepts and principles
  • Basic understanding of housing-related legislation
  • Computer literate, with demonstrated experience in Word, Excel and other common software programs
  • Proven oral and written communication skills
  • Demonstrated ability to delegate with authority and integrity
  • Bachelor’s degree or equivalent


  • Health, vision, and dental insurance
  • 401(k)
  • PTO and paid holidays

HFHGHA is an equal opportunity employer.

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